Contact Us

Try Ardec, and you won’t go back! Ardec is ahead of the competition thanks to its quick, professional and personalized customer service. We’ll be more than happy to guide you through your wood restoration or finishing projects. Have a question on a project you have in mind, a product, or a technical problem? There are no dumb questions! Do not hesitate to contact us, and our support specialists will be glad to help you. Should you have any question about restoring or finishing your deck, patio or any other exterior wood structure, please take a look at our most recent blog article on the matter, which should likely answer some of your questions.


  • Technical Support Forum: We’ll quickly answer any question or comment, and the whole community will also benefit from the conversation. Tell us about your project ideas!
  • Email: We offer email support at
  • Contact form: Use the Contact form on the right.

By Phone

We offer technical support by telephone Monday thru Friday from 9 am to 4 pm (Eastern Standard Time).

  • Toll free: +1 888 797-4344 (Canada only)
  • Local : +1 819 797-8828
  • Fax :+1 819 797-8828

Warehouse Address

You can come and pick up your order at our Warehouse, which is also open to consumers and professionals. Please note that you need to make an appointment in some circumstances during the ongoing COVID-19 pandemic.

We are open Monday to Friday from 9 a.m to 4 p.m. For any question regarding our products, please do not hesitate to contact us by phone or email.

2385 ch. Jean-Adam
J0R 1R7


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