Terms of sales


We deliver anywhere in Canada

Quebec and Ontario

Order Total Shipping
Under $90 9,95 $1
Over $90 Free Shipping1

Other Provinces

Order Total Shipping
Under $250 15,95 $1
Over $250 Free Shipping1
1 Restrictions apply for some remote Canadian locations

Shipping charges for liquid samples

Shipping charges are $3.95 and are shipped with Canada Post Lettermail

Additional fees are applied when shipping to remote Canadian locations

A remote location is a post office where mail must be airlifted for more than six months of the year. To see the remote locations with shipping charges applied, consult the Air stage office list.

Show remote canadian locations charges

Order total before taxes Shipping charges
Below $100 $20
$100 to $199.99 $40
$200 to $499.99 $100
$500 to $699.99 $140
$700 à $999.99 $200
$1000 or more $250

Shipping delays

Ardec is committed to get your order ready within 1 to 2 business days. Canada Post GLS Canada and Canpar will deliver your package within 1 to 6 business days.

GLS Canada Transit Time Calculator

Package tracking

You can track your package through GLS Canada, Canada Post and Canpar. As soon as the package leaves our warehouse, Ardec will send you a tracking number by email which will allow you to track your package:

Products sensitive to freezing

During winter products identified as “Sensitive to freezing” can be delivered only in Quebec and Ontario, a signature will be required at delivery. For orders elsewhere in Canada these products will be refunded and will not be delivered.


For any claims concerning a defect when receiving a package or if a package seems to be late or lost, please contact our customer service for further assistance. Make sure you have your order number with you so we can access your file.

Return and cancellation

You can return a product within 30 days of reception of your order for a complete refund. However, the item must be in its original packaging and must not have been opened. We will assume all shipping charges for returning the items. Furthermore, original shipping charges for your original order will not be reimbursed. To return or cancel your order, please contact us and mention your order number.

Clearance items and custom tinted items are final sales and are exempted from the return and cancellation policy above: No product return, exchange or refund.

Defective products

Should you receive a defective or damaged product, please contact us within 30 days following the receipt of your order. Some equipment could need to be sent back directly to the manufacturer for repair or replacement.

Payment / Billing


All prices displayed on Ardec are in Canadian dollars ($CAD).

Payment method

Payments are made by credit card or by Paypal. Accepted credit cards are Visa and MasterCard.


The amount of tax to pay is based on the effective sales tax rate at the delivery address.

Product availability

Ardec is committed to keep an adequate supply of the products sold on its website. However, should a product be out of stock, we will notify you as soon as possible.


If Ardec is acknowledged as responsible towards a customer of its website, the liability shall be limited to the sum of the amount paid by the customer to Ardec for the purchase made on its website.

Regardless foregoing, the customer benefits from all rights under any applicable law or regulation. The relations between the two parties are regulated by the laws of the Province of Québec. Any disagreement related to sales and credits or any failure to comply with the Sale policy of Ardec, will fall under the jurisdiction of the courts of the Province of Québec.

Customer service



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